Permissions Required On Web Server For Client Access

[David Ferguson]

I'm getting the client error

START: Get Server File

SERVER FILE LOCATION = HTTP (Site = http://66.75.122.185/atriarch/atriarch_server_file.uif, Connection Timeout = 30,Port = 80, Condition = )
Checking server file location condition
Condition not specified
Trying location...
Location failed

Through explorer I can access this page and even download the server file but the client cannot get through. Any suggestions on this problem. Locally behind my firewall it works well but on the other side of the firewall I have problems.

Thanks for any responses.

[Brett]

What version of the client file is it? Make sure you are using 1.0.0.8...

[David Ferguson]

More information about the problem.

I do have the latest version 1.0.0.8.

I switched to the server being on an FTP site.

I'm able to publish the server file through the publish mechansim at the remote site and all is well. When I run the client the following error displays. Notice that it says I have a bad host name format. It looks as if the client is trying an HTPP conection has shown in the first line? I do have the trial version. You can even create a client and try to read the server file atriarch_server_file.uif. Any suggestions and thanks for your help. If I can get this working I will most likely purchase.


SERVER FILE LOCATION = HTTP (Host name = 66.75.122.185, Remote Dir = /, File name = atriarch_server_file.uif, User name = dave, Password = hannah, Account = ,Connection Timeout = 5,Port = 21, Condition = )
Checking server file location condition
Condition not specified
Trying location...
Downloading file
Download failed: A bad hostname format.
Location failed
SET VARIABLE: %SFUsedIndex% = 0
END: Get Server File
END: Check for Update screen

[Brett]

David,

Please email your .ccu file to [email protected] and we will take a look into what is happening. Your .uif file may also be helpful - basically the more detail the better.

[David Ferguson]

Any updates on the issue I'm having?

Just wondering if you noticed anything that I was doing wrong.

[Brett]

I believe that Adam was looking into it today. I am sure he'll let you know something on Monday...