Indigo Rose Software

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  1. #1
    Join Date
    Sep 2002
    Posts
    39

    Uninstallers keeps crashing, here's why (fix plz)

    If you make an installer, install it, then install it again (without uninstalling), the next time you compile an installer, the uninstaller for the installer that was just compiled will crash.

  2. #2
    Join Date
    Jul 2001
    Location
    Indigo Rose Software
    Posts
    1,834

    Re: Uninstallers keeps crashing, here's why (fix plz)

    Please email our support department with the details of your problem (contents of your uninstall) so we can look into the issue deeper. I have personally never come across this problem before, so it may be something a little more specific that is causing the problem.
    Darryl
    Indigo Rose Corporation

    Product Guides: AMS80 | SUF9 | TU30 | VP30 |MSIFACT |DeltaMAX

  3. #3
    Join Date
    Sep 2002
    Posts
    39

    Re: Uninstallers keeps crashing, here's why (fix plz)

    What is the support departments email addy? support@indigorose.com?

    I think I was mistaken about what was causing this problem. The fact that I had installed without uninstalling was probably just a coincedence.

    The real problem that was causing the uninstaller to crash was storing a text format file (a little over 11kb) in a single variable. This file is a configuration file & I am giving the option to save previous configuration upon install.

    The installer itself was able to use the file stored in this variable without any problems. It was the uninstaller that was having the problems only.

    Since the problem that was causing the uninstaller to change has changed, I'm not sure if you still want me to send this into support or not. Either way, I thought I would give you guys a heads up. Thanks for your time.

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