cannot get mp4 to play

[karmacomposer]

I am demoing the software and plan to buy. However, I cannot get mp4 videos to play with QuickTime control or video control.

I am also having general problems because all the videos are on our server and not on the local hard drive. I want them to play in a single video control. How do I do this?

Thanks for your help.

Mike

[karmacomposer]

I forgot to mention that a user will press a button. There are many buttons for all the chapters of the video series. The videos are protected via .htaccess. when the button is pressed, it should load and play the video in the QuickTime control. I do get a login box to come up, but no video.

It should be noted that it does work with QuickTime files (.mov) however, you have to double click the buttons to make the video play. Weird.

Mike

[karmacomposer]

I am really excited about this software. I had evaluated it a long time ago, but could not afford it at the time, and the need for it just recently came up again. This time I plan on buying it as soon as a client pays me - probably next week.

One other problem. Once I watch a video and go away to another part of the program (say the browser or read the manual - adobe acrobat files), when I go back to watching videos, the quicktime player now shows an error and says it cannot load the file - any file. What do I need to do to unload and then reload the player back in (I assume on the page load or page show)?

Thank you to anyone that can help.

Mike

[MadDogDean]

Mike,

Is there someone else here, or were you talking to yourself...

Not sure how you coded your video action. The "player" just is. Once it's in your page, it's there. It's a matter of reloading the video, starting playback, continuing playback etc.

Have you coded the actions using some of the QuickTime.actions (QuickTime.Play, QuickTime.pause, etc?)

As for some of your .mp4's not playing ??? Maybe there is a codec issue not supported by AMS? I'm not too sure.

Cheers,
MadDogDean

[longedge]

A couple of times in the past I've been forced to start out with .mov files and also .mp4's and I have re-encoded them to .wmv. I've always had grief from my attempts to use Quick Time so I stick with .wmv as my first choice. I have a user base of hundreds of machines and there's never a problem with the videos.

Not much help to you I'm afraid - just my 2p's worth

[karmacomposer]

The .mov files work. mp4's do not.

Mike

[longedge]

The important thing to know is the codec used to encode the audio/video contained in the MP4. I would *guess* that they can be read but the necessary codec is missing. I don't know of any software that will analyse the files in the same way that GSPOT does for most other video files.

Like I said wmv's work for me which is why I stick with that format.