Background image of first page doesn't show

[Loes]

Hi everyone,

In my project I have a startup-movie (swf file, added via menu Project > Startup Movie).

After I have built the project, burnt to a CD and run that on my Vista laptop (not the computer where I made the project), the startup movie opens fine. When clicked, the projects displays Page 1. But... it doesn't show the background image of page 1, just a solid black color with the text links on it. The background image is a png-file, same pixel size as the project.

Any idea what is causing this? The problem doesn't occur when I preview the project, only after I have burnt it on a CD rom. Things are fine when I write the built project on a USB Stick. And when I use the CD on the computer where I built the project, things are fine too. Only on a CD on my Vista laptop it doesn't show the image of page 1.

The background image has the same format and quality as the other 7 background images for the pages of my project and in the other pages the background shows just fine. BackgroundStyle and all settings are the same for all pages.

When I have viewed all pages on the Vista laptop and come back to the first page, the background still isn't there (so it's not just a slow loading page).


Please help!

Thanks in advance for any pointers you can give me!

Loes

[Ulrich]

You probably exceeded the allowed length of the filename for a CD filesystem. Is the filename of that image longer than 31 chars?

Ulrich

[Loes]

nope, file name is 1_mainmenu.png

other ideas ?

Loes

[Ulrich]

Please send me a copy of your exported project, using the customer portal, or attach it here. You can remove everything not absolutely required to reproduce the error, to leave the *.apz as small as possible.

Ulrich

[Loes]

I had another problem with my startup-movie (it was 1 cm offset, while the movie and the project were exactly the same size), so I decided to fix that first and to not use a start-up movie.

Instead I changed it to a Flash object on the first page,
with a Page script
On Show Page.StartTimer(15000) and
On Timer Page.Jump("01_MainMenu");

Didn't change anything else and now the background of my MainMenu page is showing just fine.

So whatever it was, it had to do with the Startup-movie.

Problem solved

Thanks,

Loes