Maintenace Plan....Where are the NEW features ????

[mwreyf1]

I have question that has been bothering me for a while now.

Where are all of the NEW features that IR said we would get when we signed on with the new "Maintenace Plan" way of purchasing AMS.

There are SO MANY simple things that could have been added by now to at least pasify us, but NOTHING has been done for 4 months now.

That is way too long in my opinion based off of how IR said it would work.

IR....I want my promised updates\new features.

[Bruce]

oh boy here we go! but... I have to agree, they are sloooow coming

[mwreyf1]

Let me rephrase part of my first thread. They were not PROMISED updates\features...They were PART OF A CONTRACT between IR and myself when I purchased the AMS 7 product.

[ShadowUK]

Mine has expired.. baw..

[RizlaUK]

oh boy here we go!

lol, 2nd thread on the subject in as many days

i wouldent expect an update just yet, i do remember IR saying they are working on another *top secret* project and will revisit AMS after it has been released, sure that was only 2 or 3 months ago

[mwreyf1]

Having to work on a new secret product does not release them from their obligations to fulfill the contract they made with each and every one of us who purchased AMS 7.

AMS is the only product I use from IR, so that is the one that concerns me.

I purchased 8 licenses of AMS 7 based off of their implied commitment to releasing ongoing updates and features to the application.

That is NOT happening.

[ShadowUK]

lol, 2nd thread on the subject in as many days

i wouldent expect an update just yet, i do remember IR saying they are working on another *top secret* project and will revisit AMS after it has been released, sure that was only 2 or 3 months ago

Setup Factory 8

[mwreyf1]

When Setup Factory can do everything that InstallShield does, I might take another look at it.

[holtgrewe]

AMS is the only product I use from IR, so that is the one that concerns me.

My post was a liitle more subtle than yours, but we all have an investment in AMS and would definately like to know "What is going on".

Most of the activity I've seen since the AMS 7 release has been some dazzling DLLs and Plugins from the Forum gurus. These are great, mind you, but could/should be part of the native product. The pure developers get tired of waiting for IR to deliver, so they do it themselves, then gratiously offer if to the forum. I think it's time for IR to step up to the plate and deliver.

[RizlaUK]

These are great, mind you, but could/should be part of the native product.

the problem i see there is rights, is it ok for IR to sell a plugin bundled with AMS that was origianly offerd for free, i know the plugin is no good without the IDE but IR would need to buy the rights to any user plugins that they bundle with AMS or any other IR app, tho it would be nice to have all those extra objects and functions, why reinvent the wheel, those plugins are already avalable to anyone that knows how to use the forum search page,

i tought the grid update was a little dissapointing as it offerd nothing new to AMS, it just changed the way 1 plugin works and also caused a few headaches if i remember right.

id rather see brand new objects/functions, altho AMS has a grid i would still like to see ListIcon box (multy column listbox), the abilty to load images from memory to a image object, native child window support, .. well, i could go on all night, the point is, new not reinvent

The pure developers get tired of waiting for IR to deliver, so they do it themselves, then gratiously offer if to the forum.

and a massive THANK YOU to all those involved.

[Mihaly]

Yep the clock is still ticking!

check out this post.
http://www.indigorose.com/forums/sho...817#post111817

what has changed since then... It looks like we will need to renew our Subscription last quarter again... More year-end bonus for somebody.

[RizlaUK]

well i think the game plan is obvious, any comapnys main goal is to maximize profit, im sure IR made a few extra quid from the AMS7 and it will be a returning income for the product .. .. or not

IMO, if a company is going to charge a subscription for updates then they should have a dedacated team that work on just the product at hand and the users/customers will feel they have had there moneys worth

but, its still early IMO, IR still have time to pull some tricks out of the hat, i guess it all depends on what the user is after, i would be happy with one thing where someone else would be happy with something else, i dont think IR can keep us all happy all of the time, its just not doable

[cgirolet]

i share the point of view of many users around here i'm using ams since version 2.0 and i must admit that i do think that indigo rose surely put ams aside, they surely prefer develop other product such as setup factory, i do miss real ehancements (such as image manipulation command wich i asked far before 7.0 went out) the grid and other plugin added in the latest release was just released for free as many other plugins (pity for those like me who payed them before) but there is no real new features as we had before when we changed version. and yes indigo rose made us promise that the money we gave them by buying ams 7 will support the future development of ams, so where are the features ? for know i count more on dlls released by third party developper (thanks to them) and if the things continue to go that way i will not renew my subscription coz i wont pay another year waiting for indigo rose to finish their secret project (unless it's ams 8.0) before working seriously on ams again, i would be sad to do such things coz i liked ams but for now i got nothing but some promises and cheap updates for the money i gave to them

[RizlaUK]

when IR announced the new subscription method for AMS7 they said there will be no AMS8, 7 will be the final version and there will be no major version released only updates,

with that said, i have to agree with your point >> "i must admit that i do think that indigo rose surely put ams aside" <<

guess its up to IR now to settle the natives a little.

[HMMurdock]

Really guys? They have released AMS6 and AMS7 since SF7 was released. That's not two updates, that is two entire versions that have been released since SF7 was released (I'm not sure of the exact date) about 4 years ago.

I don't have a maintenance agreement with IR but I have been responsible for negotiating software maintenance contracts in the the past, and I have never seen one that promised a specific number of updates, or any at all. They simply obligate the software provider to keep your product current for the duration of the contract.