Repeated crashing on PTxSCP.ocx

[gendem]

AMS 4.004 is unusable on my machine due to repeated access violations that come up every 5-10 seconds. The full message is:
"Access violation at address <whatever> in module 'PTxSCP.ocx. Read of address 00000000."

I've read the single thread that I thought related, but the suggestion -- turning undo levels to 0 -- didn't work. Is there a fix for this available somewhere?

Thanks.

[Adam]

Try going to Edit -> Preferences -> Objects and turn off the "Show live preview for Media Player Objects" option. This may help the problem. If not please post back here.

[gendem]

Thanks for the reply. Sadly, this didn't fix the problem. I disabled all live previews, media player and flash, and it still crashes repeatedly. The cursor turns into an hourglass a split second before the message pops up, if that helps...

[Brett]

Try uninstalling and re-installing AMS40.

[gendem]

Yeah, I tried that one a few times. I'll try blowing the actual directory as well this time, and let you know. THanks for the tips!

[gendem]

No dice, I uninstalled it and deleted the directory it created, then reinstalled...same problem noted above. I guess I'll have to downgrade [img]/ubbthreads/images/icons/frown.gif[/img]

Thanks for the help though.

[Sandy]

Please contact sales@indigorose.com with your serial number and we will look into the problem for you.

[Littlebrook]

Did you get this error resolved?
As I am also suffering with this error.