All installers created contain Win32 trojan

[SiriusB]

I have been using Setup Factory for years. Starting this morning all installers I try to create are being captured by my E-Trust EZ Antivirus program as containing the Win32.Multidropper.Z trojan.

Any one have any ideas what is happening? I've totally scanned my machines for virus and trojans using EZ Antivrus, AVG and Panda. Also ran Spybot S&D and AdAware. Machine is clean, both machines are clean. Yet I can no longer produce an installer.

Anyone have a clue how I can resolve this?

[Brett]

The best thing that you can do is to report the false positive to the company that makes the anti-virus software.

[SiriusB]

The best thing that you can do is to report the false positive to the company that makes the anti-virus software.

I've done that. This was their response.

I understand that you have created installer programs but EZ Antivirus is detecting virus in the exe file of the installer. We sincerely apologize the inconvenience caused to you.

To resovle the issue, I request you to exclude the file in the scan if you are sure it is a legitimate file and not infected with virus.

Well that's no good, I can't even create the .EXE without them being deleted as long as the real time scanner is active.

[SiriusB]

I've downloaded an evaluation copy of SF 7 and the problems disappear. Guess it's time to upgrade.

I converted an SF6 project file but only about 90% converted. Some screens had to be readded and an execution script failed to convert. Is this normal?

[Intrigued]

Have not companies sued other companies for responding like that company did to you?

Hmmm....

[SiriusB]

Just to update. After two more emails to support for EZ Antivirus the problem has been corrected. But I am still upgrading to version 7 of Setup Factory.

[Corey]

Bruce, thanks for taking care of that with EZ. Much appreciated.