Error: Could Not Remove Directory

[5un5h1n3]

Morning...

I've had to recreate an installer for an application of ours without any experience with Setup Factory 6.0. I think I've gotten it down, except for when I run the uninstall. Towards the end, a pop-up appears over the uninstall progress window saying:

Error

Could not remove directory. (#2, Line 3)

But that's it. What directory? What's #2 mean? What's Line 3?

Here are some details:
I'm installing the application from old installation disks. I create a new Setup Factory project and then add all of the files that were created in that installation (i.e. HD > Program Files > My Application).

I noticed that this directory contains irunin.bmp, irunin.dat, irunin.ini and irunin.lng files. Should I NOT be including these in the Setup Factory build? Sorry if this is a stupid question. The application is a really complex Authorware program and I'm not sure what files are part of the application and what are created by Setup Factory.

I'm going to try removing these files from the Setup Factory project and see if it fixes the problem. I'd still be interested to know something about that error pop-up. Is there any way that I can see exactly what "(#2, Line 3)" is referring to? Thanks in advance.

[mj3]

Check to see if the application is creating any files in the folder. The uninstall wizard will try to remove the folders it installed the application to and all the files it installed but if some files have been created since the installation the uninstaller will not know about these and will leave them on the system. When the uninstaller comes to remove the folder containing the app it will fail as there are still files in the folder. If this is the case you will have to add some code in the before tab of the uninstall screen to check for the files that can be created by the app and then remove them.

I think the irunin files are ok and are used by the uninstaller.

Morning...

I've had to recreate an installer for an application of ours without any experience with Setup Factory 6.0. I think I've gotten it down, except for when I run the uninstall. Towards the end, a pop-up appears over the uninstall progress window saying:

But that's it. What directory? What's #2 mean? What's Line 3?

Here are some details:
I'm installing the application from old installation disks. I create a new Setup Factory project and then add all of the files that were created in that installation (i.e. HD > Program Files > My Application).

I noticed that this directory contains irunin.bmp, irunin.dat, irunin.ini and irunin.lng files. Should I NOT be including these in the Setup Factory build? Sorry if this is a stupid question. The application is a really complex Authorware program and I'm not sure what files are part of the application and what are created by Setup Factory.

I'm going to try removing these files from the Setup Factory project and see if it fixes the problem. I'd still be interested to know something about that error pop-up. Is there any way that I can see exactly what "(#2, Line 3)" is referring to? Thanks in advance.