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#1
11-15-2007
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Subscription Query: Bug Fixes & Service Packs
I was wondering what the IR Subscription policy means.
Most companies provide Service Packs and Hot Fixes to resolve issues that arise following a General Release. Usually there is no time limit to these fixes. Does IR mean that after one year, (if I do NOT renew my subscription beyond the 12 month period) that I will not receive Service Packs and Hot Fixes for bugs found in AMS7.0? Although I do not expect to receive New Features, I DO expect to get bug fixes etc. that are not limited to 12 months. If anyone on the IR team reads this, I would appreciate a formal policy statement. Thanks Pakapaka 
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#2
11-15-2007
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Quote:
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#3
11-15-2007
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To be realistic, if we can't fix a bug within a year of you purchasing, it's probably not fixable. We're much faster than that.
__________________
Check out the new MSI Factory 2.0!
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