Forum: TrueUpdate 3.5 FAQ

The solution presented below uses a commercial third party plugin, developed independently and currently not officially endorsed by Indigo Rose. Introduction On newer operating systems, like Windows Vista, Windows Server 2008 and Windows 7, it is not obvious how you could perform silent...

Question I have multiple servers set up in my True Update project file. The problem is that I need to know what server was used by the client to get the server files. I want my server script to then download the patch/install file from the correct server. Answer 1) Go to Client Screens ->...

Question I see that there are three places to add FTP login info: - Project -> TrueUpdate Servers - Server Script - Publish -> Settings -> Upload How do these differ from each other? Answer

Question: Does TrueUpdate actually install files? Answer: With a full suite of file operations, including specialized actions to download, copy, delete, rename and even zip and unzip files, TrueUpdate may be all you need to install files onto a user's system. For situations requiring a...

Question: I'm not a developer...do I still need TrueUpdate? Answer: Absolutely! You don't need to be a software developer to benefit from TrueUpdate. As a stand-alone executable, the TrueUpdate client can be used to update all kinds of files. You could use TrueUpdate to distribute product...

Question: How does TrueUpdate benefit the network administrator? Answer: Keeping a corporate, educational or government network up-to-date with the latest security patches, applications updates and operating system fixes is a time consuming ordeal. Without tools like TrueUpdate, the task...

Question: How will TrueUpdate impact our customers and clients? Answer: Today's users are savvy; they demand responsiveness from software companies and they want tools that meet their needs and make them more productive. In order to maintain customer loyalty and maximize the user's...

Question: How does TrueUpdate impact technical support? Answer: TrueUpdate allows your users to benefit quickly from any new features and bug fixes you develop. Ensuring that users benefit from all the bug fixes you've released reduces the incidence of support calls. Keeping users up to...

Question: How easy is it to add TrueUpdate to an application? Answer: As a self-contained executable, the TrueUpdate client can be integrated into your application in less than a day. While the actual time required depends on the amount of integration you desire and your level of...

Question: Why add TrueUpdate to your software application? Answer: In a traditional release cycle, once your application or data files are released to customers, clients or other end-users, they are static, expensive and time-consuming to alter. However, once you add TrueUpdate to your...

Question: How does TrueUpdate benefit the software developer? Answer: The easier it is for your users to update your software, the more likely it is that your users will be using the latest version. Your technical support team will have fewer legacy issues to deal with. The easier it is...

Question: How important is automated updating? Answer: Today's rapid product cycles, security vulnerabilities and short turnaround times make it more important than ever to get new versions into the hands of users quickly and efficiently. The Internet has created a highly competitive...

Question: What is automated updating? Answer: Automated updating is the ability of software to handle some or all of the update process so the user doesn't have to. The update process consists of all the steps required to determine whether a newer version exists for a given piece of...

Question What's wrong with traditional update methods? Answer One of the most serious problems with traditional update methods is that they require the users to do most of the work. The problem with relying on an update process that demands too much user involvement is obvious; the users...

Question What can you do with TrueUpdate? Answer Software products and network clients that have been TrueUpdate enabled can quickly and efficiently determine if they are out of date. Embedding TrueUpdate into a software product makes it extremely easy to manage, control and update “in the...

Question Who needs TrueUpdate? Answer Software developers, network administrators and end-users alike share in the benefits of TrueUpdate enabled software. Developers appreciate it for the control it gives them over software that has already been deployed. Network administrators benefit...

Question What servers and protocols does TrueUpdate support? Answer TrueUpdate will function with any third-party server supporting any of the following protocols: HTTP HTTPS FTP

Question Do I have to pay any runtime royalties, and if so what is your pricing structure? Answer The TrueUpdate license agreement grants you non-exclusive rights to distribute the runtime applications (update.exe) created by the Software on a royalty-free basis. In other words, once you...