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  • Peter Mödl
    Indigo Rose Customer
    • Dec 2004
    • 6

    no Audio

    Hello, i have a projekt and i cannot her the audio from an mpeg1 File.
    please help me.
    Sorry, but i cannot so good englisch
  • longedge
    Indigo Rose Customer
    • Aug 2003
    • 2498

    #2
    Does the video play normally (with sound) in Windows Media Player?

    Comment

    • Peter Mödl
      Indigo Rose Customer
      • Dec 2004
      • 6

      #3
      Yes i can hear it in the Windows Media Player

      With greetings from Austria Peter

      Comment

      • longedge
        Indigo Rose Customer
        • Aug 2003
        • 2498

        #4
        Grűss Gott Peter

        To insert your video did you use the menu File/Insert/Video and then navigate to the video and select it?

        What is your Operating System?

        Comment

        • Peter Mödl
          Indigo Rose Customer
          • Dec 2004
          • 6

          #5
          Hi my operating system is Win XP Professional, serv.Pack2.
          i can see and hear the Video in The project Window. When i see the video
          in Windows Mediaplayer, i can hear the video.
          When i click the Video in the Projekt, Mediaplayer is startet but i connot hear the Video.
          Thanks for help, and sorry my englisch is not so good.

          Peter

          Comment

          • longedge
            Indigo Rose Customer
            • Aug 2003
            • 2498

            #6
            I'm not sure that it is the answer, but try downloading the Windows Media Player plugin HERE .

            After you have installed it then you go to the menu Insert/Plug In/Media Player.

            Comment

            • longedge
              Indigo Rose Customer
              • Aug 2003
              • 2498

              #7
              I just read your last post again Peter.

              Are you saying that when you preview your project you have to click something and the video then opens and plays EXTERNALLY in Media Player. In other words when you click Media Player opens outside of you project?

              Is it possible for you to post your project (without the video to keep the size down).

              You could try posting in German if that is easier - just to clarify this.

              Comment

              • Peter Mödl
                Indigo Rose Customer
                • Dec 2004
                • 6

                #8
                Hallo, i have copy my project to my laptop. On the laptop is all functionallity.
                Tomorrow i will install the programm new on my PC.

                You will here from me.

                Peter

                Comment

                • Peter Mödl
                  Indigo Rose Customer
                  • Dec 2004
                  • 6

                  #9
                  Hi, now i have installed the Autoplay media studio new, bat i cannot hear audio.

                  LG Peter

                  Comment

                  • Corey
                    Indigo Rose Staff Alumni
                    • Aug 2002
                    • 9745

                    #10
                    Hi Peter. Please open a support ticket at support.indigorose.com and they'll be happy to assist.

                    Comment

                    • Peter Mödl
                      Indigo Rose Customer
                      • Dec 2004
                      • 6

                      #11
                      After the reinstallation from AM5 it is so, when the programm is open and i will
                      play the Autorun file I don`t have an audio.
                      When the program is in the background and I close it, than I can hear the Autorun file with audio.

                      LG Peter

                      Comment

                      • Corey
                        Indigo Rose Staff Alumni
                        • Aug 2002
                        • 9745

                        #12
                        HI Peter. Please provide your hardware details when you open your support ticket, that will help. You can open a support ticket here:

                        Comment

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