Disk full while accessing C:\DOCUME~1\Syd\LOCALS~1\Temp\IRDATA.ARC

[Steve25469]

Well, the error message says it all...
"Disk full while accessing C:\DOCUME~1\Syd\LOCALS~1\Temp\IRDATA.ARC"
I would think that a message like this means my hard drive is full, but I have over 20 free GB and my project is less than 5.
I've purchased setup factory just to make this project, and have been working on it for days, but when I try to "build" the project
it will go to work for close to two hours, and then give me this error message. PLEASE, somebody out there tell me what I should do to try to solve this issue. It's very important.

[Darryl]

I first want to make sure you are using the latest build of the product, 6.0.1.3. You can find build details under Help->About Setup Factory. If you are using a previous build, you can update your software by going to Help->Check for Update.

On some OS's, you are limited to the install file size, which is around 2 Gigs.

What OS are you currently using?

What you can try is creating a segmented install. Go to Project->Settings and click the Build Settings tab. In the "Output file segment size field, select custom and try segmenting your output file into smaller segments, such as 1 GIG segments or less and see what the result is.

As a worst case scenario, you may need to create several smaller installation files and then launch then sequentially, but first try the above suggestion.

[Steve25469]

Ok, I'm using Windows XP Pro Edition, and this morning I updated to the newest version and tried again with the same results. I've had the "build settings" set to 700mb (80 min) CD segments everytime that I've tried this. One thing I have learned since earlier is that after I get the error message and have to terminate the program, I can go into my "Temp" dir and there will be a series of large .tmp files along with the IRDATA.ARC file. The IRDATA file is always exactly 3.99GB , which I assume is where it locks up at in setup factory. I'm aware that some zip files require special settings to be enabled over 4GB, but I don't know anything about .arc files. I know I could make several smaller install setups, but that almost defeats the purpose of having Setup Factory. Otherwise, I'd just make a large spanned zip set and burn them all onto CDs. I'm guessing that for whatever reason, even though I've set the build settings to 700mb CDs, it seems to be trying to create a temp .arc file containing all of the date in a single zip. Hopefully there will be an update to correct whatever is causing this. Please let me know what you think, and if you have any more suggestions. Mean time, I guess I could try a 650mb build setup and see if I get the same thing.

[Steve25469]

Are there any other suggestions to resolve my problem?

[Steve25469]

umm.. Help

[Darryl]

I'm not aware of what is done internally in the build process for a segmented install. It may generate the one file and then split it up at the end. If I'm not mistaken the file size limit in FAT32 is 4Gig, whereas NTFS doesn't have a "limit".

I don't see any way around what is occurring. I'll certainly submit a report for our developers to look into though.

You mention that you purchased Setup Factory for the purpose you described. This does make me wonder what exactly you are doing that requires you to create a single install that is 5 Gig in size? If your intention is to use Setup Factory as a backup tool, there are tools out there specifically for this purpose. User's needing to create installs anywhere near the size you are is pretty rare in general. So I am curious as to what you are using Setup Factory for.

[Steve25469]

LOL, I thought you might ask that. And I kinda thought that creating a setup of over 5 gigs is probably pretty rare, since nobody else in the forum has ever said anything about this. However, I'm not trying to create a "backup" like that. I have an extremely large personal collection of classic video games, which normally would be backed up in tons of zip files and scattered across many many CDs. (very unorganized and hard to copy off all those cds individually) So, I wanted to get a program that would let me pack them all up into a segmented archive that could be spanned across many CDs and then reinstalled with ease. Insert disc 2, 3 etc.. like that, and have all the shortcuts I want auto installed as well. Setup factory said that it supported created installers for all types of media, including DVDs (4.7GB) so I thought it would be appropriate. I do think that should try to config SF to segment the .arc files in order to correct this. At least correct it for those who still use FAT32 file format anyway. So would I be correct to assume that if I were using NTFS, the .arc file wouldn't lock up at 3.99GB ? Maybe I'll format one of these older computers I have, to finish my project. THANK YOU VERY MUCH for your help, and I do hope they will fix this little problem with a future update. Till then, looks like I need to use a computer formated to NTFS for this.

[Steve25469]

any idea where I could look in my system info to find out what format file system I'm using (I know mine main one is FAT32, but I want to check some of my older computers using WinXP) and I assume I'll have to reformat the harddrive and reinstall XP in order to change the file system?

[Adam]

Steve,

You could also try to split up your install into 2 installs (like darryl mentioned). This way each one could be 2.5Gig. You could call the second install from the first one and store all of the details (from the first install) and read them in the second install. For example you would want to account for a user who selects a different install location, you could have the second install use the same location as the first. If this is an option that you would like to look into let us know and we can give you some tips.

As far as the NTFS and FAT32 stuff the only way that I know how to change this is when formating the hard drive. You can change this with the bootable Windows XP cd while you are installing.

Good luck and as always let us know if we can help.

[Steve25469]

I'm trying to finalize my project on a second computer, using the NTFS system as I write this. Hopefully that will work, I can't think of any reason for it not to since there is no limit on NTFS file size. How exactly would I go about combining two installs like that though, using the details from the first etc.. OH YES, one more thing I neglected to ask before, because I assumed this... but when I make a segmented install of, lets say, 3 700mb CDs I'm assuming that once I burn the three files onto the disks and go to install them I'll be prompted to insert the next disk once the first one finished. Basically, there isn't anything special I have to do to make it do this, right?

[Steve25469]

JESUS CHRIST WHAT IS THE DEAL!!!! NTFS = new problem
NOW, I get the error message "An unknown error occurred while accessing an unnamed file" So exactly what kind of error is this..? it's like "we don't know whats wrong, but we certainly aren't going to work correctly" I hope somebody has some thoughts on this one... So guys, since this obviously isn't going to work properly no matter what I do, tell me more about how to link the installations together. And PLZ hurry, I've been fighting with this ridiculous-ness way to long.

[Steve25469]

I'm sorry if I was a bit rude in the post above (last night)
It's just that I was completely expecting it to work just fine, there is no reason for it not to. However, it just simply doesn't. I'm just very frustrated with trying to do something so simple, and yet it just DOES NOT work. Please tell me about how to link the installations together, so I can stop fighting with this.

[Steve25469]

Don't everybody get it too big a hurry or anything...

[Darryl]

It appears we may need some specific information about your project in order to point you in the right direction which would probably be handled better through personal support. Therefore you would be better off sending an email with your serial number, your project file, an installation log file illustrating where you are getting the error, a build log if you are getting errors still during the build process and a description of when this error occurs.

However in short, you could use a Dialog Message to manually prompt for disk two and then an Execute File action to launch the second installation. These actions could be placed on the On Shutdown event. If you need to pass information to the next install, you could write that information out to the Registry or an INI file and then read it at the beginning in the second install.

To answer your question, yes, using the segmented install, it does prompt for disk2 disk3 etc.

[Darryl]

As far as responses from our support department on the forums and through email, they are only available during business hours 9-5 CST, so keep that in mind when expecting responses to your queries.

[Steve25469]

Thanx for the help, I do appreciate it. And thats basically what I am doing now, only I haven't figured out how to send to install info from one to the next.