SF7 on Vista: takes all cpu and no UI

[mchristensen]

Hi there,

I have been running SF7 on Windows XP for years now. When I recently got a Vista machine, I installed the latest version of SF7 (7.0.6.1), but whenever I start the program I get to see the SF7 splash screen (for a short while) but then I never get the program visible on my screen. I can tell from Windows task manager that it is running, in that the process "SUF70Design.exe" is there and is taking around 50% of CPU (on a dual core machine). I have tried to let that process run for long time (20-30 min.), but I never get to see the SF7 user interface.

Any suggestions?

Kind regards,
Michael

[jassing]

Do you have any "extra" plugins? I've seen just this when there are too many plugins or a plugin with "issues".

Try uninstalling suf7, make sure the folder is deleted, and reinstall.

[mchristensen]

I don't have any plugins installed with SF7. At least not any that I know of (where would I look to find out?).

Already tried uninstalling and reinstalling. Not sure that I explicitly deleted the folder though... Will try that now.

Thx
Michael

[mchristensen]

Tried uninstalling and explicitly deleting the Setup Factory program files folder. Then I reinstalled and let the installer launch the program when installation was done. This succeeds and I get the SF user interface up on screen and everything seems to run as normal.... However, when I exit SF and try to launch it again, I am back to the previous situation: SUF70Design.exe runs taking 50% cpu and SF user interface never shows up...

Could it be that first startup of SF installs some plugin and if so, where and how?

Any help appreciated
Michael

[jassing]

Not sure why you'd get that issue.
I would upgrade to sf8 so you can get some support from IR...