Client crash on WinXP Pro SP3

[davedoc]

A customer of ours is seeing our client executable crash with Filter=GRABMI_FILTER_PRIVACY in the dump file. Has anyone else seen this?

I'm not finding much when searching through 8,800 Google results.:eek:

[jassing]

Have them disable virus scanners. if that doesn't "do it" then try setting the video card to a generic "vga" card (not the mfg specific drivers).

[davedoc]

I haven't been able to recreate this issue. A customer was seeing this failure on more than one machine.

We've since lost touch with that customer and have added notes to try this if someone else sees this issue.