AutoPlay Media not working

[pedroaroso]

I am using Vista Home Premium.
I did try to open a CD that requires the use of AutoPlay Media 4.0, but every time I tried, I did receive this message (see image attached, please).
Then I though that I should use a more recent version, so I did install AutoPlay Media 7.0. Same problem. Any explanation?
Thanks in advance for your help.

Pedro Aroso
Porto - Portugal

[Derek]

Best way to get help with this is directly from IR, by opening a support ticket.