File names with accent characters

[supertodd85]

It appears that setup factory doesn't accept files with special characters like accented characters in the file name (gráfico.doc for example).

When I tried to use a folder reference that included a file with an accented character, the build failed because it was trying to find "grafico.doc" and it wasn't in the directory (because what was in the directory was actually "gráfico.doc"

Is there any way to get setup factory to accept files with these special characters without renaming all the files? (because renaming the files "grafico.doc" did work)

[supertodd85]

So I'm guessing Setup Factory just doesn't support filenames with accented characters...

Is this a bug or a feature :)

[Adam]

supertodd85,

It seems to work on my side using a folder reference or a single file reference. What exact version of Setup Factory are you using (Help -> About)?

Adam Kapilik

[supertodd85]

I'm using 7.0.6.1

[Adam]

That is strange. I could not replicate the issue on my side using a folder reference or a file reference.

Any way that you can post files to replicate with?

Adam Kapilik

[supertodd85]

I created a really simple test where I have a single folder that contains two small text files:

test gráfico.txt
test.txt

When I drag both items to Setup Factory 7.0, only test.tpl is actually added to the window.

Also, if I simply include a reference to the folder, the build fails with this in the build log:

Compressing files...
> Compressing: C:\Documents and Settings\******\Desktop\Tester for Accent Chars\test.txt
... compression ratio: 0% (5 bytes -> 5 bytes)
> Compressing: C:\Documents and Settings\******\Desktop\Tester for Accent Chars\test grafico.txt
Error 2091: Could not open input file for compression: C:\Documents and Settings\ritlanto\Desktop\Tester for Accent Chars\test grafico.txt

Build failed - 1 Error(s), 0 Warning(s)

[Adam]

I cannot replicate this issue on an English XP SP2 system. If you would like us to look into this further please open a support ticket (http://support.indigorose.com) and we can dive deeper into this issue.

Thanks for your time

Adam Kapilik

[supertodd85]

I realized what was causing this. The development machine I am using was being used by an intern before I started using it.

The following setting was causing Setup Factory to crash at build time when a file had an accented character in the filename:

In Windows XP PRO SP2

Control Panel -> Regional and Language Options -> Advanced Tab

Language for non-Unicode Programs was set to Bulgarian.

I changed this to English (United States) and now Setup Factory can build a project with accent characters in filenames.

This could still be considered a bug if I really wanted this setting to be Bulgarian.