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Nagesh
11-03-2005, 01:24 PM
getting error . unable to connect to the https server.
Able to access the site using IE.
The error in log file is as follows ...

Error An error occurred when trying to download the server file. Server ID: https://site.com/ : An error occurred while trying to open the HTTP file. (3611)
Error The certificate authority is invalid or incorrect
(3611)
Error Script: Client Script, Line 144 (3611)
[11/03/2005 13:12:47] Success Run client data event: Client Script

why i am getting error . suggest me what i have to solve this issue.

nagesh
Mark
11-03-2005, 02:56 PM
Hi Nagesh,

This error means that the SSL certificate of the website you are trying to visit is invalid, or expired.

You may be able to access the website without any problems in Internet Explorer because it has been configured to ignore expired certificates. In Internet Explorer: Tools | Internet Options | Advanced | Security.

Please make sure that the site that you are tying to access has a valid SSL certificate.
Nagesh
11-03-2005, 04:20 PM
The certificate is valid . But when i access the url a security alert dialog is appearing. but it is working fine when i install cerficate on my machine. how to get rid or ignore the security dialog .Advice me what i have to do

Nagesh



Hi Nagesh,

This error means that the SSL certificate of the website you are trying to visit is invalid, or expired.

You may be able to access the website without any problems in Internet Explorer because it has been configured to ignore expired certificates. In Internet Explorer: Tools | Internet Options | Advanced | Security.

Please make sure that the site that you are tying to access has a valid SSL certificate.
Mark
11-07-2005, 08:03 AM
Hi Nagesh,

When does the security alert dialog appear, when you access the url via Internet Explorer or TrueUpdate 2.0? What does the security alert dialog say? How are you installing the certificate on your computer?

It still appears as though there is an issue with allowing the SSL certificate, but hopefully the answers to these questions will help us determine what is happening.