How do you click to e mail someone nothing in the help files !

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  • gjr
    Indigo Rose Customer
    • Jun 2002
    • 6
    #1

    How do you click to e mail someone nothing in the help files !

    What is the best way to allow the user to contact you by e mail?
    Tags: None
  • John-oh
    Indigo Rose Customer
    • Jun 2000
    • 200
    #2
    Re: How do you click to e mail someone nothing in the help files !

    Try this action against button / text or whatever ..

    File / Open mailto:[email protected]

    You can also enter a subject, tho' I'm not sure how compatable this is with all EMail apps.

    by putting -

    mailto:[email protected]?Subject = You really are wonderful !

    Comment

    • pagedown
      Forum Member
      • Sep 2002
      • 75
      #3
      Re: How do you click to e mail someone nothing in the help files !

      John-oh,

      Thanks for the Info that's what i was needing also. Question what if the customer doesn't have Outlook or Lotus Notes? My test system has Lotus notes & Outlook, both worked fine. I'm wondering if this will work if they use a alternate email system. Hotmail, Yahoo, and etc...??

      Comment

      • TJ_Tigger
        Indigo Rose Customer
        • Sep 2002
        • 3159
        #4
        Re: How do you click to e mail someone nothing in the help files !

        I am sure there is a way to set up a test for an application to see if the system has a default viewer for sending e-mail and if this check were to fail that you could then pop-up a dialog box stating that an e-mail application was not found on their system and they should contact you another way or you could give them your e-mail so they could use yahoo or something else.
        TJ-Tigger
        "A common mistake that people make when trying to design something completely foolproof was to underestimate the ingenuity of complete fools."
        "Draco dormiens nunquam titillandus."
        Map of IR Forum Users - IR Project CodeViewer - Online Help - TiggTV - QuizEngine

        Comment

        • TJ_Tigger
          Indigo Rose Customer
          • Sep 2002
          • 3159
          #5
          Re: How do you click to e mail someone nothing in the help files !

          I have been working on a Registry.DoesKeyExist. Look for <font color=green>HKEY_CLASSES_ROOT\mailto</font color=green> or <font color=green>KEY_CLASSES_ROOT\PROTOCOLS\Handler\mai lto</font color=green> or maybe ever <font color=green>HKEY_LOCAL_MACHINE\SOFTWARE\Classes\ma ilto</font color=green> as your test. I would think that if either of these exist that it will open the mailto function in a viewer. If not pop open a dialog box

          Try this
          <IR_ACTIONS_LIST>
          <Action name="Does Key Exist">
          <Type>70</Type>
          <Function>0</Function>
          <DTIndentLevel>0</DTIndentLevel>
          <Enabled>1</Enabled>
          <ErrorHandling>
          <UserNotificationMode>2</UserNotificationMode>
          <CustomErrorMessage/>
          <OnErrorAction>0</OnErrorAction>
          <JumpToLabel/>
          </ErrorHandling>
          <Variable>%mailto%</Variable>
          <MainKey>0</MainKey>
          <SubKey>PROTOCOLS\Handler\mailto</SubKey>
          </Action>
          <Action name="IF">
          <Type>200</Type>
          <Function>1</Function>
          <DTIndentLevel>0</DTIndentLevel>
          <Enabled>1</Enabled>
          <ErrorHandling>
          <UserNotificationMode>2</UserNotificationMode>
          <CustomErrorMessage/>
          <OnErrorAction>0</OnErrorAction>
          <JumpToLabel/>
          </ErrorHandling>
          <Condition> ! %mailto%</Condition>
          </Action>
          <Action name="Message Box">
          <Type>5</Type>
          <Function>0</Function>
          <DTIndentLevel>1</DTIndentLevel>
          <Enabled>1</Enabled>
          <ErrorHandling>
          <UserNotificationMode>2</UserNotificationMode>
          <CustomErrorMessage/>
          <OnErrorAction>0</OnErrorAction>
          <JumpToLabel/>
          </ErrorHandling>
          <DialogTitle>Mail Error</DialogTitle>
          <DialogMessage>An e-mail application was not found on your system. Please call 555-1212 with any questions, or if an e-mail application is available through a separate application, please send an e-mail to [email protected]</DialogMessage>
          <Icon>1</Icon>
          <Variable>%Result%</Variable>
          <DialogType>0</DialogType>
          <DefaultButton>0</DefaultButton>
          </Action>
          <Action name="GOTO">
          <Type>209</Type>
          <Function>1</Function>
          <DTIndentLevel>1</DTIndentLevel>
          <Enabled>1</Enabled>
          <ErrorHandling>
          <UserNotificationMode>2</UserNotificationMode>
          <CustomErrorMessage/>
          <OnErrorAction>0</OnErrorAction>
          <JumpToLabel/>
          </ErrorHandling>
          <Label>skip</Label>
          </Action>
          <Action name="ELSE">
          <Type>206</Type>
          <Function>1</Function>
          <DTIndentLevel>1</DTIndentLevel>
          <Enabled>1</Enabled>
          <ErrorHandling>
          <UserNotificationMode>2</UserNotificationMode>
          <CustomErrorMessage/>
          <OnErrorAction>0</OnErrorAction>
          <JumpToLabel/>
          </ErrorHandling>
          </Action>
          <Action name="Open">
          <Type>7</Type>
          <Function>0</Function>
          <DTIndentLevel>1</DTIndentLevel>
          <Enabled>1</Enabled>
          <ErrorHandling>
          <UserNotificationMode>2</UserNotificationMode>
          <CustomErrorMessage/>
          <OnErrorAction>0</OnErrorAction>
          <JumpToLabel/>
          </ErrorHandling>
          <FileName>mailto:[email protected]?SUBJECT=I have a bone to pick with you</FileName>
          <Verb>open</Verb>
          <WorkingDir/>
          <RunMode>0</RunMode>
          </Action>
          <Action name="END IF">
          <Type>201</Type>
          <Function>1</Function>
          <DTIndentLevel>0</DTIndentLevel>
          <Enabled>1</Enabled>
          <ErrorHandling>
          <UserNotificationMode>2</UserNotificationMode>
          <CustomErrorMessage/>
          <OnErrorAction>0</OnErrorAction>
          <JumpToLabel/>
          </ErrorHandling>
          </Action>
          <Action name="LABEL">
          <Type>208</Type>
          <Function>1</Function>
          <DTIndentLevel>0</DTIndentLevel>
          <Enabled>1</Enabled>
          <ErrorHandling>
          <UserNotificationMode>2</UserNotificationMode>
          <CustomErrorMessage/>
          <OnErrorAction>0</OnErrorAction>
          <JumpToLabel/>
          </ErrorHandling>
          <Label>skip</Label>
          </Action>
          </IR_ACTIONS_LIST>
          TJ-Tigger
          "A common mistake that people make when trying to design something completely foolproof was to underestimate the ingenuity of complete fools."
          "Draco dormiens nunquam titillandus."
          Map of IR Forum Users - IR Project CodeViewer - Online Help - TiggTV - QuizEngine

          Comment

          • TJ_Tigger
            Indigo Rose Customer
            • Sep 2002
            • 3159
            #6
            Re: How do you click to e mail someone nothing in the help files !

            Or maybe try this

            <IR_ACTIONS_LIST>
            <Action name="Comment">
            <Type>202</Type>
            <Function>2</Function>
            <DTIndentLevel>0</DTIndentLevel>
            <Enabled>1</Enabled>
            <ErrorHandling>
            <UserNotificationMode>2</UserNotificationMode>
            <CustomErrorMessage/>
            <OnErrorAction>0</OnErrorAction>
            <JumpToLabel/>
            </ErrorHandling>
            <Comment>set a default value</Comment>
            </Action>
            <Action name="Set Value">
            <Type>6</Type>
            <Function>0</Function>
            <DTIndentLevel>0</DTIndentLevel>
            <Enabled>1</Enabled>
            <ErrorHandling>
            <UserNotificationMode>2</UserNotificationMode>
            <CustomErrorMessage/>
            <OnErrorAction>0</OnErrorAction>
            <JumpToLabel/>
            </ErrorHandling>
            <Variable>%FileLocation%</Variable>
            <Value>notfound</Value>
            <Evaluate>0</Evaluate>
            </Action>
            <Action name="Comment">
            <Type>202</Type>
            <Function>2</Function>
            <DTIndentLevel>0</DTIndentLevel>
            <Enabled>1</Enabled>
            <ErrorHandling>
            <UserNotificationMode>2</UserNotificationMode>
            <CustomErrorMessage/>
            <OnErrorAction>0</OnErrorAction>
            <JumpToLabel/>
            </ErrorHandling>
            <Comment>changed error to none incase it is not found.</Comment>
            </Action>
            <Action name="Get Default Viewer">
            <Type>13</Type>
            <Function>0</Function>
            <DTIndentLevel>0</DTIndentLevel>
            <Enabled>1</Enabled>
            <ErrorHandling>
            <UserNotificationMode>0</UserNotificationMode>
            <CustomErrorMessage/>
            <OnErrorAction>0</OnErrorAction>
            <JumpToLabel/>
            </ErrorHandling>
            <Variable>%FileLocation%</Variable>
            <FileExtension>.eml</FileExtension>
            </Action>
            <Action name="IF">
            <Type>200</Type>
            <Function>1</Function>
            <DTIndentLevel>0</DTIndentLevel>
            <Enabled>1</Enabled>
            <ErrorHandling>
            <UserNotificationMode>2</UserNotificationMode>
            <CustomErrorMessage/>
            <OnErrorAction>0</OnErrorAction>
            <JumpToLabel/>
            </ErrorHandling>
            <Condition>%FileLocation% = "notfound"</Condition>
            </Action>
            <Action name="Message Box">
            <Type>5</Type>
            <Function>0</Function>
            <DTIndentLevel>1</DTIndentLevel>
            <Enabled>1</Enabled>
            <ErrorHandling>
            <UserNotificationMode>2</UserNotificationMode>
            <CustomErrorMessage/>
            <OnErrorAction>0</OnErrorAction>
            <JumpToLabel/>
            </ErrorHandling>
            <DialogTitle>E-mail Program not found</DialogTitle>
            <DialogMessage>An e-mail program was not found configured on your system. Please send an e-mail to [email protected] or call 555-1212</DialogMessage>
            <Icon>3</Icon>
            <Variable>%Result%</Variable>
            <DialogType>0</DialogType>
            <DefaultButton>0</DefaultButton>
            </Action>
            <Action name="ELSE">
            <Type>206</Type>
            <Function>1</Function>
            <DTIndentLevel>0</DTIndentLevel>
            <Enabled>1</Enabled>
            <ErrorHandling>
            <UserNotificationMode>2</UserNotificationMode>
            <CustomErrorMessage/>
            <OnErrorAction>0</OnErrorAction>
            <JumpToLabel/>
            </ErrorHandling>
            </Action>
            <Action name="Open">
            <Type>7</Type>
            <Function>0</Function>
            <DTIndentLevel>1</DTIndentLevel>
            <Enabled>1</Enabled>
            <ErrorHandling>
            <UserNotificationMode>2</UserNotificationMode>
            <CustomErrorMessage/>
            <OnErrorAction>0</OnErrorAction>
            <JumpToLabel/>
            </ErrorHandling>
            <FileName>mailto:[email protected]?SUBJECT=I have a bone to pick with you</FileName>
            <Verb>open</Verb>
            <WorkingDir/>
            <RunMode>0</RunMode>
            </Action>
            <Action name="END IF">
            <Type>201</Type>
            <Function>1</Function>
            <DTIndentLevel>0</DTIndentLevel>
            <Enabled>1</Enabled>
            <ErrorHandling>
            <UserNotificationMode>2</UserNotificationMode>
            <CustomErrorMessage/>
            <OnErrorAction>0</OnErrorAction>
            <JumpToLabel/>
            </ErrorHandling>
            </Action>
            </IR_ACTIONS_LIST>
            TJ-Tigger
            "A common mistake that people make when trying to design something completely foolproof was to underestimate the ingenuity of complete fools."
            "Draco dormiens nunquam titillandus."
            Map of IR Forum Users - IR Project CodeViewer - Online Help - TiggTV - QuizEngine

            Comment

            • pagedown
              Forum Member
              • Sep 2002
              • 75
              #7
              Re: How do you click to e mail someone nothing in the help files !

              TJ,

              That's Tight!!! I'll try them

              Comment

              • John-oh
                Indigo Rose Customer
                • Jun 2000
                • 200
                #8
                Re: How do you click to e mail someone nothing in the help files !

                For all you 'mailto' fans -

                Try this
                http://developer.netscape.com/viewsource/husted_mailto/mailto.html


                It's even got a mailto builder, its for web design really, but the principles the same.

                Have fun.

                [img]/ubbthreads/images/icons/cool.gif[/img]

                Comment

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