Big problem

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  • Syverson
    Indigo Rose Customer
    • Dec 2003
    • 34

    Big problem

    I just updated AMS on line and now none of my action templates past "Drive" will open. Message is "Failed to Initialize Action Templates"...any suggestions other than dispair and agony.

    Cheers
    Syverson
  • Bruce
    Indigo Rose Customer
    • Jun 2001
    • 2133

    #2
    I had that same thing happen! I started a ticket but no reply.

    Comment

    • Worm
      Indigo Rose Customer
      • Jul 2002
      • 3967

      #3
      Sounds like you have a corrupted XML file in the \Program Files\AutoPlay Media Studio 5.0 Professional\Data\Actions folder.

      My guess is that it's the _at_File.xml since it's the next one in line. You're best bet is to open a ticket at support.indigorose.com, I'm sure they'll send you the latest versions of the XML files.

      Comment

      • Syverson
        Indigo Rose Customer
        • Dec 2003
        • 34

        #4
        Thanks

        I shall open a ticket and hope to be able to work this weekend.

        Cheers
        Syverson

        Comment

        • Worm
          Indigo Rose Customer
          • Jul 2002
          • 3967

          #5
          In the mean time, you could make a copy of the Program Files\AutoPlay Media Studio 5.0 Professional\Data\Actions folder as a backup, then if you have AMS installed on a second box, copy that folder to the existing install.

          Comment

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