Adobe PDF Won't Open

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  • Rick Wallenbrock
    Indigo Rose Customer
    • Oct 2004
    • 14

    Adobe PDF Won't Open

    I have added lots of PDF files to AutoPlay Media Studio 5.0 and all open fine except one. I get an error message that" This file may contain newer informaiton than this viewer can suport..." When I click OK, I thin get a Adobe Acrobat 5.0 message that says " sorry for the inconveneince but we ahve to close."

    The thing is all the PDF files are from the same source and this PDf file opens fine if I open it from my hard drive as opposed to AutoPlay. Any body have any ideas on how to solve this conundrum?
  • Corey
    Indigo Rose Staff Alumni
    • Aug 2002
    • 9741

    #2
    This is likely a PDF version issue. Perhaps you may have to place a version check into your project to ensure that users have an agequate viewer installed. The other solution would be to re-save that rogue PDF as the exact same version/format as all the others.

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