strange router problem

[eric_darling]

Just a quickie for the initiated...

I had the Linksys router that we used at home for years die today. So, I ventured out and bought a spiffy new Linksys BEFSX41. For some reason, most web sites can't be reached now. Indigo Rose is one of the ones that is reachable, thankfully. I can see Google, but not eBay. I can visit some sites and their images won't show. Others don't respond at all.

Nothing else about my network has changed. Can anyone offer any clues? Does this ring a bell for someone?

[Intrigued]

Here's a link to Linksys's Live Support:

http://linksys.custhelp.com/cgi-bin/linksys.cfg/php/enduser/live_request.php

[yosik]

proxy definitions?
sometimes that is the culprit.

Yossi

[Intrigued]

A poster in another thread I found on the 'Net said, with regard to the Linksys BEFSX41:

Just replaced our old linksys (with no firewall) with a new Linksys mod BEFSX41. After installing could not access some websites (ebay ...).

I changed the setting on the router:
-Administration - UPnP - Enabled

That fixed my problem. I don't know why it was blocking certain sites.

[eric_darling]

It's funny - I can get to the Linksys site, but their live support feature doesn't work right. So, that's out for now.

I tried the UPNP setting, and that had no affect.

However, after some more experimenting, I found that if I turn off SPI, then all sites work. I think I'll fly like this since I have a software firewall running on all computers on the network anyway.

Thanks for the help, guys!

[Intrigued]

It's funny - I can get to the Linksys site, but their live support feature doesn't work right. So, that's out for now.

I tried the UPNP setting, and that had no affect.

However, after some more experimenting, I found that if I turn off SPI, then all sites work. I think I'll fly like this since I have a software firewall running on all computers on the network anyway.

Thanks for the help, guys!

Eric, their support interface is Java based. I personally recommend the manual install option (download the entire package then install it) (http://www.java.com/en/download/help/5000010300.xml#download).

I find this has worked more reliably in the past when I am trying to get a customer's system working along the yahoo games, pogo games type of websites.

:yes

[eric_darling]

I use Java all the time when I'm running GoToMyPC. So, I think it's due to the same router snafu.

[Mark]

Hi Eric,

It sounds like it might be a DNS problem, you could try flushing your DNS (info here (http://www.microsoft.com/resources/documentation/Windows/XP/all/reskit/en-us/Default.asp?url=/resources/documentation/Windows/XP/all/reskit/en-us/prjj_ipa_vitx.asp)) or you could try setting your preferred DNS servers manually (info here (http://support.microsoft.com/default.aspx?scid=kb;en-us;305553&sd=tech#4)).

I know when I installed my router at home and had it set to be "always on" I had to set my DNS servers manually, otherwise after a day or so I couldn't get to any sites.

[Intrigued]

It sure seems like Linksys routers have more problems than most (from what I have gathered on and off the Web)... My Netgear router just keeps chugging along. It took nine (9) minutes to setup my Netgear and that was the first I had ever done. Testament to the quality of software and design I do believe of the Netgear line of routers.

One other common theme for problems with Linksys routers... was to go back a firmware update or two.

Good luck with it Eric. Nothing like having a new "toy" and the sucker won't cooperate.

:huh