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zeroseven
08-19-2002, 03:04 AM
Weird.. I was editing some text... clicked OK and AMS crashed /ubbthreads/images/icons/frown.gif
CD_MANIAC
08-20-2002, 01:08 PM
Same thing here while working with preferences for page!
zeroseven
08-20-2002, 01:29 PM
yeah, it's happened a few times already

(with Scottish accent)
I'll get yah ingrates! *shakes fist at IndigoRose building*
Derek
08-20-2002, 01:38 PM
"(with Scottish accent)"

No that's 007 not 07 /ubbthreads/images/icons/tongue.gif
zeroseven
08-20-2002, 01:42 PM
you suck. /ubbthreads/images/icons/tongue.gif
Derek
08-20-2002, 01:43 PM
lol ... um well, thanx!!
zeroseven
08-20-2002, 01:45 PM
ah, I do what I can to help around here. /ubbthreads/images/icons/wink.gif

*shakes fist at Adam*
Mark
08-21-2002, 10:11 AM
Hi,

Have you been able to recreate the problem repeatedly? What are the exact steps that you use in order to recreate the problem?

mark.
zeroseven
08-21-2002, 11:06 AM
Well it happens every once and a while.
It can be as simple as clicking a "Browse" (for files) button to insert an image, etc. Yeah, come to think of it, seems like it's usually after hitting a Browse button, that it may crash. Any one of them basically.

PS - the sideburns look sweet Mark /ubbthreads/images/icons/laugh.gif
Mark
08-21-2002, 11:16 AM
Hi zeroseven,

So it occurs right after you hit the browse button or after you select the file and hit Ok?

P.S. I've since removed the sideburns from my face.

mark.
CD_MANIAC
08-21-2002, 02:49 PM
It has happened twice since I had the program:
First time was at the preview build, I hit cancel and BLAM , no errors just shutdown of AMS4 refreshing of desktop. Second time, I actually went to preferences tab. When I cliked to go to the next menu tab the PC went berzerk and "error on explorer.exe has ocurred" blam. I have reinstalled 3 times.
zeroseven
08-21-2002, 02:54 PM
So it occurs right after you hit the browse button or after you select the file and hit Ok?




Yeah, exactly /ubbthreads/images/icons/wink.gif

PS - /ubbthreads/images/icons/shocked.gif Grow'em back.. grow'em back! the ladies love'em /ubbthreads/images/icons/wink.gif (I would know) /ubbthreads/images/icons/tongue.gif
Mark
08-21-2002, 03:30 PM
Hi,

Perhaps I misunderstood, when does the crash occur? When you hit the Browse button? Or when you have selected the file?

postscriptum - I've been contemplating that but I'm not sure.


mark.
CD_MANIAC
08-22-2002, 10:34 AM
It did it agaiiinnn!
zeroseven
08-22-2002, 02:12 PM
both dude /ubbthreads/images/icons/wink.gif

PS - go for it /ubbthreads/images/icons/wink.gif
DanceParty
08-23-2002, 02:45 PM
Happens to me too. I wanted to add an AVI, clicked browse, chose my file, hit ok then BLADOW. NOTHING. It hangs and I cant even get to my task manager to force quit.
Adam
08-23-2002, 03:26 PM
It may be trying to copy that file to your Resources directory. In that case the design environment will not respond for a time while the file is being moved over. If you would like you could use the "External Reference" option and manage the video file yourself.
Brett
08-25-2002, 08:49 PM
We have been tracking this one down for a few days. It is very sporratic and only occurs for a small handful of users. In the short term, try setting your Undo/Redo level to 0 in Preferences. This seems to stabilize the problem on our test systems where we have been able to replicate the problem. Rest assured that we are in pursuit of a permanent solution.

- Brett